Job Posting: (01/05/2015) - POSITION FILLED

Telephone Communications Inc (TCI) has an opening for a Sales Administrative Assistant. TCI is the leading low-voltage general contractor and IT services firm in Eastern Alabama. TCI is located in Anniston, AL and services a 60 mile radius around the Greater Calhoun, Etowah, Talladega, and St. Clair Counties Area. The position of Sales Administrative Assistant is to be filled by a person who is honest, hard-working, team-oriented, and looking for employment longevity. If you possess the necessary below qualifications and want to be a part of a highly service-oriented company, then send your resume to jobs@tcial.com.

 

Job Duties:

• Communicate with customers to schedule meetings, conferences, and appointments for sales consultants.

• Maintains, updates, and tracks sales opportunities in customer databases.

• Updates sales and technical staff by gathering, consolidating, analyzing, and forwarding project information via online portal.

• Supports sales consultants by tracking, investigating, and reporting sales information and resolving problems.

• Resolves order problems by investigating data and history, identifying alternate means for filling orders, and notifying sales and technical staff of results via online portal.

• Provides product, promotion, and pricing information by clarifying customer request, selecting and forwarding appropriate information, and answering questions.

• Assist sales consultants by making visits to customer premises to gather sales information, when necessary.

• Updates job knowledge by participating in educational opportunities.

• Accomplishes department and organization mission by completing related results as needed.

 

Job Qualifications:

• Associate degree or diploma in related field and/or equivalent experience.

• 2 years experience in customer sales and/or service related environment.

• Customer focused.

• Dependable and pay attention to detail.

• Data entry and Microsoft Office skills.

• Willingness to learn new technologies.

• Ability to collect, organize, analyze, and distribute information and develop appropriate recommendations on a timely basis.

• Ability to work independently and as a team to solve problems concisely and efficiently.

• Self-dependent and self-developmental.
  

• Strong ability to communicate, verbally and written, with technical and non-technical individuals.

 

Job Compensation:

Pay packages include a hourly pay rate based upon experience with health reimbursement plan, accidental death and disability insurance, 401(K) retirement, vacation time, personal time, regularly scheduled performance reviews, and a team-oriented work environment that gives you the opportunity to make a difference every day.