Job Opening for Business Telephone Systems Technician

# We are hiring

Job Posting:

Telephone Communications Inc (TCI) has an opening for a Business Telephone Systems Technician. TCI is the leading low-voltage general contractor and IT services firm in Eastern Alabama. TCI is located in Anniston, AL and services a 60 mile radius around the Greater Calhoun, Etowah, Talladega, and St. Clair Counties Area. The position of Business Telephone Systems Technician is to be filled by a person who is honest, hard-working, self-starter, team-oriented, and looking for employment longevity. If you possess the necessary below qualifications and want to be a part of a highly service-oriented company, then send your resume to


Job Duties:

  • Establishes business telephone system services by installing and servicing digital and VoIP business telephone, paging, and cabling systems; verifying system performance; maintaining records

  • Plans service calls and installations by studying customer orders, plans, manuals, and technical specifications; gathering equipment, supplies, materials, and tools; assessing installation site; if needed, preparing an installation diagram.

  • Establishes voice and data networks by running, pulling, and terminating cables; establishing connections and integrations; following industry standards; coordinating with other contractors.

  • Maintains customer rapport by listening to and resolving concerns; answering questions.

  • Maintains safe work environment by following codes, standards, and legal regulations.

  • Keeps supplies ready by inventorying vehicle stock, placing order requests, and verifying delivery.

  • Updates job knowledge by participating in educational opportunities and reading technical publications.

  • Enhances organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.


Job Qualifications:

  • Associate degree in an Electronics related field and/or equivalent experience is helpful.

  • 2 years experience in business telephone systems installation and troubleshooting.

  • Possession of or willingness to obtain industry standard certifications.

  • Understanding of basic electronic troubleshooting techniques.

  • Experience with fiber optics installation is helpful.

  • Knowledge of local area network technologies is helpful.

  • Ability to manage service requests and multi-task.

  • Ability to install, configure, and maintain business telephone system hardware, software, and related equipment.

  • Ability to analyze information and develop appropriate recommendations.

  • Ability to work independently and as a team to solve problems concisely and efficiently.

  • Self-starter, but able to work with a team.

  • Strong ability to communicate, verbally and written, with technical and non-technical individuals.


Job Compensation:

Pay packages include a hourly pay rate based upon experience with group health insurance, dental insurance, vision insurance, accidental death and disability insurance, 401(K) retirement, vacation time, personal time, regularly scheduled performance reviews, and a team-oriented work environment that gives you the opportunity to make a difference every day.